Frequently Asked Questions
Everything you need to know about bringing the Dreamland experience into your home.
What is the standard shipping timeframe for furniture and decor?
Small decor items typically arrive within 3-5 business days. For larger furniture pieces, our white-glove delivery service usually takes 2-3 weeks depending on your location and scheduling availability.
Do you offer a warranty on Dreamland furniture?
Yes, all of our furniture pieces come with a limited 1-year warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made or 'Final Sale' items are not eligible for returns.
Are your textiles and bedding sustainably sourced?
At Dreamland, we prioritize the planet. 90% of our bedding collection is GOTS-certified organic cotton, and our wood furniture is sourced from FSC-certified forests.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five complimentary fabric swatches through our 'Swatch Program' to ensure the color and texture are perfect for your space before committing to a large purchase.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm, allowing you to pay for your Dreamland pieces over monthly installments.